Last updated: September 2025
1. Introduction
Quality English Ltd (“Quality English”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your personal information when you use our website www.quality-english.com, including our use of cookies and similar technologies.
Quality English Ltd is a company registered in England (Company Number 4634472). Registered office: Howbery Park, Wallingford, Oxfordshire OX10 8BA, United Kingdom.
If you have questions, please contact us at info@sebapena.com.
2. Data We Collect
We may collect the following types of information:
- Contact details: name, email address, phone number, job title, company name.
- Professional details: business interests, event participation, survey responses.
- Online data: IP address, browser type, device information, location data.
- Marketing preferences and communication history.
- Images at events (photography/video with notice).
3. How We Use Your Data
We process personal data for purposes including:
- Providing information and services you request.
- Managing event registrations and payments.
- Sending newsletters, updates, and marketing (where consented or based on legitimate interest).
- Maintaining website functionality and security.
- Complying with legal or regulatory obligations.
4. Legal Basis for Processing
We rely on:
- Legitimate interests (e.g., promoting services, responding to enquiries, newsletters).
- Contractual necessity (e.g., event registrations).
- Consent (e.g., newsletters, marketing updates).
- Legal obligation (e.g., fraud prevention, tax compliance).
5. Sharing Your Data
We may share your information with:
- Event partners and service providers.
- IT/hosting providers and payment gateways.
- Regulators or legal authorities if required by law.
- We do not sell your data to third parties.
6. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device.
Types of cookies we use:
- Essential cookies – required for website functionality.
- Analytics cookies – e.g., Google Analytics (_ga, _gid) to measure traffic and usage.
- Functional cookies – remembering preferences.
- Marketing cookies – for targeted promotions (if applicable).
You can control cookies via your browser settings or through our cookie consent banner.
7. Data Retention
We retain personal data only as long as necessary:
- Contact lists until you unsubscribe.
- Event records for up to 6 years (for legal/accounting purposes).
- Cookies according to their expiry (session or persistent).
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Withdraw consent (where consent is the basis).
- Data portability (in applicable cases).
To exercise your rights, contact info@sebapena.com. You may also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Security
We use technical and organisational safeguards (encryption, secure hosting, access controls) to protect your data.
10. International Transfers
Where data is transferred outside the UK/EU, we ensure adequate safeguards (e.g., Standard Contractual Clauses).
11. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page with the revision date.
